Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 626-257-3066 or make an appointment online!
State of California SMOG CHECK
$30.00 + Certificate
(For year models 2000 and newer)Must present this coupon. Please call for appointment. Most cars, light trucks and SUVs
Orange Sauce, 11/13/2020
I went here because my car stalled due to several issues, they diagnosed it and rechecked my car, they were able to find 2 transmission seals damaged, my alternator, and O2 sensor, after they fixed and replaced everything, all my check engine lights were gone, they did a great job and so far I'm happy with the work they've done, I'm still testing my car and I'm happy with it. Good places to get your car fixed.